15200 Privacy Policy — User Information Protection
Your privacy is our priority. This policy explains how 15200 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using our platform.
Effective date: 1 January 2026. Applicable to all 15200 platform users registered in Malaysia.
Types of Information We Collect
When you register and use the 15200 platform, we collect various types of information to ensure our services run smoothly and securely. This information is grouped into several main categories.
Full name, email address, phone number, date of birth, and encrypted password. This information is required during registration and is used to verify user identity.
Device type, operating system, browser version, IP address, and session data. This information is used for fraud detection, performance optimisation, and platform display compatibility.
Deposit and withdrawal transaction details in MYR (RM), bank account or e-wallet holder names, and transaction records. Full card numbers and PINs are not stored on our servers.
Platform activity records including bets placed, games played, pages visited, and time spent. This data helps us improve the user experience.
Purpose of Information Use
15200 only uses collected information for legitimate and specific purposes. We do not sell or rent user personal information to any third party for marketing purposes.
Verifying user identity at login, detecting unauthorised access attempts, and protecting accounts against security threats.
Processing deposits and withdrawals in MYR, verifying payments, and maintaining accurate, auditable transaction records.
Analyses usage patterns to improve the interface, platform performance, and overall user experience for users in Malaysia.
Sends important notifications related to your account, transaction confirmations, and policy updates directly relevant to your use of the 15200 platform.
Complying with all applicable laws and regulations in Malaysia, including anti-money laundering requirements and identity verification mandated by the relevant authorities.
Detecting and preventing fraudulent activity, system manipulation, or platform misuse that could compromise the security of other users.
Cookies & Session Tracking
The 15200 platform uses cookies and similar tracking technologies to deliver a smoother, more secure user experience. Cookies are small text files stored on your device when you visit our platform.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login, session verification, and security. Cannot be disabled.
- Performance Cookies: Collects information on how users interact with the platform to help us improve our services.
- Preference Cookies: Saves your preferences such as language and display format so you don't have to reconfigure them each time you use the platform.
You can manage cookie settings through your browser. However, disabling essential cookies may affect the functionality of the 15200 platform. For more information on managing cookies, refer to your browser's documentation.
Data Storage, Security & Sharing
User data security is a responsibility we take seriously. 15200 implements multiple layers of technical and organisational safeguards to keep your personal information protected at all times.
Technical Security Measures
- SSL/TLS encryption for all communications between your device and our servers
- Passwords are stored in an irreversible hashed format
- Two-factor authentication is available for added account protection
- Continuous system monitoring to detect anomalies and suspicious activity
Third-Party Sharing
15200 may share user information with limited third parties in the following circumstances:
- Approved payment providers (Touch 'n Go, Maybank, CIMB, FPX) for processing MYR transactions
- Authorities or law enforcement agencies when required by court order
- Technical service providers bound by strict confidentiality agreements
User Rights Over Personal Data
As a 15200 platform user, you have certain rights regarding your personal information. We respect and facilitate the exercise of these rights in accordance with Malaysia's Personal Data Protection Act 2010.
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If your information is inaccurate or out of date, you have the right to request a correction. Some information can be updated directly through your account settings.
You may request the deletion of your account and personal data. Requests are subject to minimum financial record retention requirements under applicable law.
You have the right to object to the processing of your data for marketing purposes. Contact us to submit a formal objection.
Policy Updates & How to Contact Us
15200 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any significant changes via platform notifications or their registered email. We encourage users to review this page periodically to stay informed about how we handle personal information.
For any enquiries, complaints, or requests related to this privacy policy and your personal data, please reach us via:
Email: [email protected]
We aim to respond to all privacy-related enquiries within seven (7) business days. For more complex cases, resolution may take longer and we will keep you informed.
For general enquiries about your account, security, or how to use the 15200 platform, please check the FAQ us first before contacting support directly.
Your Privacy Protected, Your Experience Prioritised
15200 puts the safety and privacy of every Malaysian user first. Register an account today and enjoy a secure, transparent, and responsible entertainment platform.